OS Protector, General Frequently Asked Questions (FAQs)

What is Xnet OS Protector?
A. The OS Protector is an intelligent security protection circuit card based on BIOS and OS layer which protects PC system-configuration and data on hard disk in a simple and fast way. The OS protector will safeguard your computer from hacking, viruses, tampering, or even formatting.

Q. How does it work?
A. Recovery is accomplished through simple rebooting of the computer. Users cannot crash the operating system or harm any programs or settings. The OS Protector Unit ignores any actions that have taken place and reconfigures hard drive to working status automatically within a few seconds. The OS Protector works on the hardware level and kicks in before Windows boots up, so Windows Viruses cannot circumvent the protection.

Q. Why is OS Protector important for our business?
A. 1. To ensure protection against accidental or intentional damage to system configuration files, virus attacks, tampering and many other types of accidents, including formatting. 2. To assure guaranteed protection against latest virus attacks whose virus signatures are not yet available? 3. To provide minimal downtime in case of accidental or intentional damage to client PCs. Product Benefits Protects operating system Data Protection Protects hard disk from abnormal shut down of the computer Maintain reliability of the computer Virus Protection No more service call hence saves time and money.

Q.What should I do when install interface does not appear after inserting Xnet OS Protector in the PCI slot?
A.Please check BOOTING ORDER in BIOS and set NETWORK or LAN as preference. Or Insert the Xnet OS Protector to another PCI slot. Or If there is FAST boot or Quick boot in CMOS, please set as Disable. Or If you are using a LAN Card, try to alternate its slot with the OS Protector. Or Please confirm SHADOW RAM such as D000, D8000 is Disabled. Or Remove PC Guard and insert it into another PC to check if it is damaged or not.

Q. How can OS Protector assist System Administrators?
A.In a Local area network environment, PCs with OS Protector can be managed remotely via software called Net-Manager. This bonus software is included with the package to ensure minimal downtime and simplified operations for system administrators. Net Manager server has the following major utilities: Monitoring client PCs status. Scheduling OS Protector Save, Recover, Shut Down, and Restart tasks on client PCs Sending message between server and clients. Transferring files and/or folders from server to client PCs Configuring client PCs computer name, IP address etc. Viewing client PCs screen.

Q. How much hard-disk space does the OS Protector require?
A. OS Protector does not utilise any hard disk space that canbe used by the OS; it operates transparently without influencing the system by protecting the hard disk by sector units and parity bits.

Q. Can the date be recovered even if the hard-disk has been formatted?
A. OS protector can recover the data even from a formatted hard-disk.


Q.Q. How much time is required to recover lost or damaged data?
A. Protection and recovery time is extremely fast. Through a simple reboot of the PC, all data can be recovered. Only a few seconds are added to the boot time. There is no need to spend hours to re-install operating system. .

Q. I have multiple Operating systems and partitions on my hard disk. How will they be protected?
A. OS protector can protect multiple Windows series Operating systems and DMA 133/100/66/FAT16/FAT32/NTFS. It supports up-to 24 partitions.

Q. What happens to my data if the Operating system itself has crashed?
A. OS Protector works perfectly well without the support of Operating system and recovers data even if the operating system has crashed so you do not need to worry about the crash of the operating system..

Q. I already have anti-virus software installed on my PC. Why do I need to install the OS Protector?
A. The fundamental problem with anti-virus software is that the signatures can only come after the virus has been detected and analyzed by the vendor. By that time, the damage has already taken place and your precious data can be lost or compromised. In fact many Anti-virus vendors will not produce a signature unless the virus is known to be widely present in the wild and caused significant damage. Hence, the OS Protector is the only way to stay one step ahead of the virus writers.

Q. What warranty is offered?
A. We offer a one year international standard warranty with optional installation support, backup support and replacement warranty.

Q. What happens to my data if the Operating system itself has crashed?
A. OS Protector works perfectly well without the support of Operating system and recovers data even if the operating system has crashed so you do not need to worry about the crash of the operating system..